Do you see any replies to the many negative reviews here or on other sites? Nope. Management doesn't care -- there are plenty of people who will wait too long for bland food, so why change?
Believe the hype: delivery times are a problem.
I can wait for good food -- if it's good food. This is not, unfortunately, and so the predicted 30 minute wait that becomes a predicted 60 minute wait, and then morphs into an actual hour-and-forty-minutes from order to door is frustrating, to say the least.
The best Chinese food in the valley. Fast, great prices, and extremely delicious. Never had a language barrier when ordering food or requesting special items. Our family has been eating here for over 5 years and we love it. As for the couple who double posted with the little different stories below me I find that so hard to believe. Every one I know has nothing but great things to say about MoonStar. Seems like a cry for free food to me...
Do yourself a favor and leave the house, go get some real Szechuan in Milford. Avoid this place.
To top it off, they didn't include something I ordered and paid for.
Good food, but spent over $50 and not so much as a free egg roll or small white rice. Then had the nerve to charge me for white rice after forgetting to give me my chicken and broccoli.
The food is tasty and plentiful and the owner is cool
App says time food is supposed to be ready for my pick up. It is 26+ minute and people after me have come in. Never using your order service and wasting my time as you tell me one minute 20 times. Thanks but no thanks. CHINA SEA never had a problem with their orders being ready. Why the F did I change places!?! The food is good but don't waste my time.
The fried rice was boring, boring, boring. Rice and onions and oil and whatever protein you specify. In the order instructions, I asked in animated terms for a very, extremely spicy preparation, but for what I received the instructions might as well have been "one speck of red pepper with a heavy side of bland."
Chicken with cashews had all the required elements but was bland. Szechuan string beans were bland.
To their credit, the ponzu sauce that accompanied the steamed dumplings was EXCELLENT, with a strong ginger character that gave it a subtle spiciness not often found in restaurant ponzu. Dumplings themselves weren't bad (hence, two stars).
Moon Star Restaurant is a US Restaurant based in Ansonia, Connecticut. Moon Star Restaurant is located at 100 Division St #110, Ansonia, CT 06401, USA.
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